Join BetterPoints York

03 August 2021

BetterPoints York

Travelling around York in a way that is good for the environment and your neighbourhood deserves more than just a pat on the back. With the BetterPoints app your sustainable journeys can earn you rewards every time you walk, wheel, run, cycle, or use public transport.


Earning BetterPoints is easy! Download the BetterPoints app from the App Store or Google Play. It will track how you choose to get around and show how many points you’ve earned. You can turn your points into high street shopping vouchers (including the York Gift Card for local independent shops) or donate them to your favourite charity!


This BetterPoints scheme is due to run in York until 31st May 2022. It’s about encouraging people to get around sustainably and help create a cleaner, greener city by travelling in ways that benefit the environment, health and traffic flow, as well as helping the local economy too!

Watch a short video here or follow these instructions to get you started:

1. Download the BetterPoints app from the App Store or the Google Play Store.
2. Tap “Join Now” in the app and fill out the form.
3. You will be automatically added to the iTravel challenge if you have a City of York Council postcode. There will be a welcome message about this on your timeline in the app.
4. Tap the Play ▶ button in the top right corner of the app. 
5. Track your activity via Automatic (always on) or Manual Tracking (when you want to track a specific activity.)
6. Start earning BetterPoints and BetterTickets!
7. If you reside outside of York but are commuting in and would like to participate please contact customer care for a code to add you to the challenge:

How can we help you to stay motivated?

With BetterPoints you can see your points accumulate on the app for your efforts, we will also share news of what is going on in your area to help you to stay active. We've got monthly prize draws for £10 York Gift Cards that you can spend in lots of independent local businesses, plus we'll have campaigns, competitions and giveaways throughout the programme. 


How much information do I need to share to sign up?

When you first register to use the BetterPoints app, it will ask you to provide personal details to get you started. This includes your name, email address, year of birth, location, and postcode. We also ask you to create a secure password for accessing the BetterPoints app and protecting your account. You will also be asked to turn on auto-tracking: all GPS data is anonymised, aggregated and only used for reporting so that City of York Council can improve travel planning for everyone. By sharing GPS tracked journeys you are helping to make York greener, cleaner, safer and more liveable for everyone. To find out more about what we do with your information please see  BetterPoints York : Privacy Policy   

Click below to download the BetterPoints app.